Beauty shopping

From seller to your doorstep.

How serviceability, seller processing, courier tracking, delivery estimates, and failed deliveries are handled.

Shipping & deliveryPerinkle customer information
01Pincode check
02Order tracking
03Delivery support
Last updated 8 September 2026

Where delivery is available

Delivery availability is checked using the address, postal code, product, seller pickup location, stock, quantity, and active logistics coverage. An item may be serviceable at one address and unavailable at another.

Delivery estimates

  • The estimate shown before checkout is not a guaranteed appointment and may change after payment because of seller processing, carrier capacity, weather, public holidays, address issues, or events outside reasonable control.
  • Available tracking milestones may include placed, confirmed, packed, shipped, out for delivery, delivered, cancelled, or returned.
  • Separate items or sellers may arrive in different shipments.

Charges and cash on delivery

Product price, delivery fee, applicable COD fee, discount, taxes, and final payable amount are shown before order confirmation. Cash on delivery is offered only when enabled for the product, order value, and delivery location.

Receiving an order

  • Provide a complete address and reachable mobile number.
  • Inspect the outer package at delivery where practical and do not share payment OTPs or account passwords.
  • Report a damaged, tampered, incorrect, missing, or undelivered order promptly from the order screen or by email, with photos where relevant.

Failed or delayed delivery

A carrier may reattempt delivery or return the parcel when the address is incomplete, the recipient is unavailable, COD payment is not made, or delivery is refused. Refund eligibility for a returned prepaid order is reviewed after the return is confirmed and applicable non-refundable charges, if any, are disclosed.

Support

Email support@perinkle.in with the order ID for delivery help.